Mapeley indirectly employs more than 3,000  people            More than 8,000  service orders are raised each month across the portfolio            Mapeley&';s largest refurbishment to date was the top 15  floors of Euston Tower &-;  each with stunning views across London            More than £50  million is spent annually on over 100  projects            The first full year of the STEPS contract will see more than 120,000  calls handled by Mapeley            More than £50  million is spent annually on over 100  projects            Mapeley negotiates more than 80  lease renewals each year for Clients            Mapeley is responsible for more than 2,000  buildings across the UK            90,000  employees occupy the IR and HMCE buildings            Mapeley&';s largest facility is the Ty Glas complex in Cardiff (over 45˙6k sq m) &-;  the smallest is a single car parking space in Altrincham            There has been a Somerset House on the present site in London for over four centuries            Mapeley answers 95&%;  of its calls within 15  seconds &-;  our average speed of answer is less than 5  seconds            More than 10,000  calls each month are received at the Mapeley Helpdesk            Over 200  rent reviews are managed for clients each year            Mapeley owns/manages over 2˙2  million sq m of accommodation            We handle more than 10,000  requests to change lightbulbs each year            There was a cat on the payroll in Custom House (London) in the 19th century